The City of Cape Town has announced that there will be a temporary suspension of online services due to scheduled power outages at the data centers. This has left the citizens of Cape Town with the need to adapt to the situation during the upcoming weekend.
The Transport Management Centre (TMC) is planning a full power outage to install the necessary electrical connection for the completion of the Photo Voltaic (Solar Panel) installation. The power outage has been scheduled from 07:00 until 18:00 on Sunday, 4 June 2023. During this period, all IT and communication systems in the relevant data centers, as well as the Network Centre, will be unavailable.
Starting from 17:00 on Friday, 2 June until 07:00 on Monday, 5 June 2023, several online services will be unavailable due to the required maintenance at the TMC, including:
Although the temporary suspension of online services will affect various sectors, MyCiTi commuters will still have access to bus schedules on the MyCiTi website and app. However, real-time information on bus locations will not be available during the outage.
Alderman Theresa Uys, the City’s Mayoral Committee Member for Corporate Services, expresses apologies for the inconvenience caused by the temporary suspension of online services. She emphasizes the importance of the electrical connection for the Photo Voltaic Solar Panel installation, and the City has already started its installation program earlier this month.
While the online services are unavailable, the City of Cape Town has provided alternative contact channels to cater to the needs of its residents. These channels include:
The upcoming weekend’s temporary suspension of online services may cause inconvenience to the citizens of Cape Town, but they are encouraged to utilize the alternative contact channels provided by the City to ensure that their needs are met promptly.
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