The Struggle for Commuter Safety during SANTACO Strike

As the SANTACO strike takes a toll on Cape Town, both commuters and the City’s services are grappling with the aftermath of the violence and lawlessness that has ensued. Attacks on other public transport services, roadblocks, and stoning of private vehicles have left thousands of commuters stranded. In addition, several City facilities located in volatile areas have been closed to prioritize staff safety and prevent vandalism and infrastructure attacks.

Consequences of the Strike

The City and the Western Cape Government are gathering evidence of infrastructure damage and incitement of public violence to hold SANTACO accountable through civil claims for damages. Both parties are appealing to SANTACO to put a stop to the violence and intimidation, allowing for a return to discussions and negotiations.

The City’s Mayor, Geordin Hill-Lewis commended the tireless efforts of City agencies to protect commuters and provide safety escorts for public transport vehicles. Commuter safety remains the City’s top priority, as it works closely with the South African Police Service (SAPS) to maintain order.

Several City services, particularly those related to public transportation, have been significantly impacted. MyCiTi bus routes and Dial-a-Ride services are under close surveillance and are being adjusted as needed. Law enforcement vehicles are escorting buses on volatile routes and in areas with reported violence. Golden Arrow buses are also operating under high alert and are collaborating with Law Enforcement.

Impact on City Services

Councillor Rob Quintas, the City’s Mayoral Committee Member for Urban Mobility, stressed the importance of security for commuters and public transport personnel. He appealed to SANTACO to end violence and refrain from disrupting other public transport services, recognizing the unfortunate circumstances innocent commuters are facing.

Urban Waste Management and Water and Sanitation services have also been adversely affected by the strike. The City urges residents to avoid illegal dumping and to keep waste on their property until the backlog can be cleared. In some areas, services have been temporarily withdrawn for safety reasons but will resume soon.

Several clinics are providing emergency services only, while others have closed entirely. Clients are advised to postpone clinic visits in affected areas or find alternative facilities. All libraries, except Claremont, remain open. The Recreation and Parks Department has closed all community Public Viewing Areas for the Netball World Cup until further notice.

The strike has also impacted electricity services in various areas. The City has temporarily withdrawn some of its electricity teams in severely affected regions, deploying teams for emergency work only when accompanied by law enforcement. Customer offices related to account payments, housing offices, and motor vehicle registrations have also experienced disruptions, with many offices closed or offering limited service.

Prioritizing Safety

Despite the disruption, the City continues to prioritize safety and security for its residents. Its hope is that SANTACO will soon desist from violent tactics and return to peaceful negotiations, allowing for the normalization of public transport services and daily life in Cape Town.