by
1 min read
u i

The Unemployment Insurance Fund (UIF) has launched a mobile app and a free Unstructured Supplementary Service Data (USSD) platform to reduce queues and improve accessibility for its clients. The launch of the zero-rated platforms took place on September 4, 2023, and allows clients to access UIF services at no cost and from any location.

Enhancing Self-Service for Clients

The introduction of the mobile app and USSD platform is aimed at enhancing self-service for clients, alleviating pressure on labor center officials, and shortening queues. The Commissioner of UIF, Teboho Maruping, believes that the new platforms will save clients time and money they would have otherwise spent on transportation to labor centers.

How to Access the Services

To access the new platforms, clients can dial 134843# on their cellular phones or download the mobile app from Google Play Store, App Store for iOS, or Huawei App Store. With the new platforms, clients can submit payment continuations, check their claim and payment status, and verify their UIF registration status.

Promoting Compliance with the Unemployment Insurance Act

The verification of UIF registration status is essential in promoting compliance with the Unemployment Insurance Act. The USSD platform allows clients to detect employers who fail to register, declare, or pay contributions. It is vital for contributing workers to check their registration status while they are still employed and report any discrepancies to labor inspectors immediately.

Improving Service Delivery

The UIF is committed to improving service delivery by implementing innovative measures. To support the launch of the new platforms, the UIF will conduct roadshows in all provinces to educate clients and launch a mass media campaign. Other recent initiatives include the installation of free Wi-Fi in labor centers and the deployment of mobile buses to provide services to clients in rural and remote areas.

Embracing the Power of Technology

In conclusion, the introduction of a mobile app and USSD platform by the UIF marks a significant step toward digitizing and streamlining its services. By making their services more accessible and convenient, the UIF is embracing the power of technology and demonstrating its commitment to improving the lives of its clients.

A Russian-Spanish journalist and Cape Town native, channels his lifelong passion for South Africa into captivating stories for his local blog. With a diverse background and 50 years of rich experiences, Serjio's unique voice resonates with readers seeking to explore Cape Town's vibrant culture. His love for the city shines through in every piece, making Serjio the go-to source for the latest in South African adventures.

View all

Leave a Reply

Your email address will not be published.

a i
Previous Story

Collaborative Efforts for Cleaner Air: Achieving Scalable Emission Reductions by 2030

w o
Next Story

Honoring Women’s Month: Speaker Basetsana Dantjie Presides Over Virtual House Sitting

Latest from Blog

firefighters community outreach

Spreading Holiday Cheer: Firefighters Bring Joy to Children

In December 2024, firefighters brightened the holidays for children in care facilities by delivering wrapped gifts with big smiles. Partnering with Pick n Pay, they spread joy and gratitude after receiving support during a tough summer of wildfires. Each visit was a heartwarming reminder of kindness, as firefighters became symbols of generosity, teaching kids about empathy and community spirit. This joyful initiative shows how simple acts of giving can light up lives and strengthen bonds in the community.

justice gender-based violence

A Persistent Nightmare in Embalenhle: Justice Served

In Embalenhle, South Africa, a dark nightmare unfolded as Themba Prince Shongwe committed terrible crimes, including rapes and murders, from 2016 to 2018. The community lived in fear as he targeted innocent girls, causing heartbreak and loss. Finally, justice was served when he was found guilty and sentenced to nine life terms in prison, bringing relief to the grieving families and a sense of safety back to the community. This victory shines a light on the importance of standing against violence and working together to protect the vulnerable.

street lighting community safety

Illuminating Cape Town: Lighting Up Safety and Community

Cape Town’s streetlight program shines brightly as it manages over 245,000 lights, making the city safer and more inviting, especially during the festive season. The community plays a vital role by reporting issues and staying alert, working together to protect these lights from theft and vandalism. With a focus on sustainability, the city is switching to energyefficient LEDs, reducing its environmental impact while keeping streets welllit. This initiative not only lights up the city but also brings people together, creating a warm and safe atmosphere that showcases Cape Town’s beauty at night.

housing development community empowerment

A Beacon of Hope: Gugulethu’s New Housing Project

The Gugulethu Infill Housing Project is bringing joy and hope to the community of Gugulethu, South Africa, by building 52 new homes for deserving families. This celebration marks a fresh start for many, especially the elderly and middleaged residents who finally have a safe place to call home. As they move in, they not only gain shelter but also a sense of belonging and stability. This project symbolizes the community’s strength and resilience, showing that together, they can overcome challenges and build a brighter future. The new homes are more than just buildings; they represent dreams coming true and a promise of better days ahead.

colonel celeste van der klashorst gender-based violence

Championing Justice: The Journey of Colonel Celeste van der Klashorst

Colonel Celeste van der Klashorst is a fearless leader in South Africa’s fight against violence and crime, especially those targeting women and children. With over thirty years of service, she created Child Protection Units and now leads the National SECI Unit, tackling serious issues like serial rape and child pornography. Her team’s recent success in a major operation has led to arrests and rescued children, showing the powerful impact of her work. Colonel van der Klashorst inspires others with her passion for justice, making her a shining example of hope and resilience in the battle for a safer society.