In recent weeks, fraudulent health officials have been targeting unsuspecting business owners in an attempt to defraud them. While these tactics are not new, a lack of awareness can lead to significant financial losses. Therefore, the City urges everyone, particularly business owners, to take precautions against these scammers.
Tactics of Scammers
The fraudsters typically visit business premises and pose as health officials who can issue health-related approvals for a fee. However, no official is allowed to accept direct payment from clients. It is important to note that applications requiring payment should only take place at a City cash office or via electronic funds transfer into the City’s bank account, details of which can be found on the City’s website.
Furthermore, City employees are not authorized to request or accept rewards, gifts, favours, or hospitality. If anyone claiming to be an inspector requests direct payment or any form of favour or reward in exchange for services rendered, business owners and staff should verify their credentials.
Precautions to Take
To minimize the risk of falling victim to such scams, Mayoral Committee Member for Community Services and Health, Councillor Patricia Van der Ross, suggests the following precautions:
- Familiarize yourself with the relevant legislation and requirements for operating your business
- Verify the credentials of anyone claiming to be an inspector
- Contact the local Environmental Health office directly if in doubt
- Be aware that all City-employed health officials carry identity cards displaying their photograph, designation, office location, and the health-related legislation they are authorized to enforce
- Look for Certificates of Acceptability that are printed on paper with the City logo imprinted onto holographic foil
Contact Information
Business owners who have concerns about fraudulent representation as City Health officials or potentially fraudulent documentation can contact City Health at Verify.COA@capetown.gov.za. By staying informed and vigilant, business owners can protect themselves from falling prey to these deceptive and potentially costly scams.
Find the Nearest Environmental Health Office
To find the nearest Environmental Health office, business owners can visit the City’s website: https://www.capetown.gov.za/Departments/City%20Health%20Department
