The Public Library Seminar recently took place in Cape Town, South Africa, where the Library and Information Services (LIS) Department teamed up with the Western Cape Government’s Department of Cultural Affairs and Sport and Western Cape Library Services. The event focused on the innovative measures taken by LIS staff to cater to the evolving needs of communities in the bustling city.
The Impact of the Pandemic on Public Libraries
The pandemic has brought about significant changes in service delivery, and public libraries are no exception. The seminar provided an opportunity to reflect on the challenges and discuss inventive solutions implemented in public libraries to enhance the services they provide and maintain their relevance.
Innovative Approaches to Service Delivery
Despite the challenges brought about by the pandemic, public libraries have remained beacons of hope, offering essential services through inventive approaches. This requires a proactive approach in developing and promoting diverse collections, incorporating digital platforms, a variety of applications, and advanced technologies. All of these must be accessible both in-library and remotely.
Highlights of the Seminar
The seminar saw over 400 participants daily, with several captivating presentations exploring various aspects of modern library services. Some of the highlights included:
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Kurwin Brinkhuys, Adult Librarian at Bellville Library, discussed the challenges and opportunities presented by the digital shift in public libraries. He explored the ways in which libraries are harnessing technology to better serve their communities.
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Shadwell Clint Overmeyer, Assistant Librarian at Valhalla Park Library, introduced the Valhalla Park Library Shelf Warriors—an outreach program designed to engage children in the community, encouraging them to visit the library and participate in a book club.
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Lonwabo Joseph Mabele, Reference Librarian at Brackenfell Library, explored the potential of WhatsApp Business as a tool for providing reference services to youth in South African libraries. He discussed the limitations faced by libraries in serving young patrons, such as limited resources and adapting to user needs, and proposed WhatsApp as a viable solution to address these challenges.
Recognition of Library Staff
Councillor Patricia van der Ross, the City’s Mayoral Committee Member for Community Services and Health, praised the efforts of the city’s librarians, referring to them as innovators who effectively leverage technology and devise novel ways to encourage young patrons to visit the library and delve into the wealth of knowledge housed within these institutions.
In conclusion, the second Public Library Seminar in Cape Town served as a platform to celebrate the resilience and ingenuity of librarians in the face of adversity. The event shed light on the significance of libraries in an age of rapid digital transformation, asserting their continued relevance as enclaves of knowledge and innovation that cater to the diverse needs of ever-evolving communities.
