Enhancing Service Delivery: The City's Progress in Load-Shedding Readiness - Cape Town Today

We value your privacy

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.

Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Powered by Cookieyes logo

Enhancing Service Delivery: The City’s Progress in Load-Shedding Readiness

by
1 min read
load-shedding service delivery

The Problem of Load-Shedding

Load-shedding has become a common problem in urban areas, affecting the lives of many citizens and their interaction with public services. The City has taken significant steps to ensure that its services remain accessible and uninterrupted, even during power outages.

A Comprehensive Load-Shedding Readiness Plan

The City has implemented a comprehensive load-shedding readiness plan, which includes the strategic installation of generators, inverters, and photovoltaic (PV) solar systems at various City facilities. This plan ensures that the offices remain operational during Eskom’s load-shedding.

Customer Offices Equipped with Backup Power Supplies

The City has equipped 22 Customer Offices with backup power supplies, enabling the City to continue delivering services to its residents. The ongoing efforts to identify and address the needs of various customer offices have improved service delivery and increased operational efficiency at the Walk-In Centres.

Installation of Generators, Inverters, and Solar PV Systems

The City has successfully installed generators, inverters, and solar PV systems at numerous Walk-In Centres. These efforts aim to create productive working environments for City staff while ensuring uninterrupted services for residents.

Continued Progress and Innovation

The successful roll-out of the load-shedding readiness plan is a prime example of the City’s commitment to its residents. With more backup power supply systems expected to be rolled out in the coming months, the City continues to break new ground in enhancing the service offering to its residents.

Facilitation of Various Payment Methods

In addition to load-shedding readiness, the City has facilitated various payment methods for municipal accounts and motor vehicle license renewals. The City’s e-Services portal allows users to pay bills, submit meter readings, and log service requests, further showcasing the City’s dedication to providing seamless and accessible services to its residents.

Switch to Pay@ as the New Third-Party Service Provider

Following the switch to Pay@ as the City’s new third-party service provider for fine payments, residents can now view and pay fines online, as well as make in-person payments at selected retailers. Moreover, the City’s online booking system for Walk-In Centres ensures a smooth and efficient process for residents seeking assistance.

Unwavering Commitment to Enhancing the Lives of Residents

The City’s unwavering commitment to enhancing the lives of its residents is evident. By embracing innovative solutions and prioritizing service delivery, the City sets an admirable example for other municipalities to follow.

The City’s progress in load-shedding readiness serves as a solid foundation for the City to build upon. The continued exploration of alternative power supply options will undoubtedly strengthen the City’s capacity to provide uninterrupted service to its residents. The City’s commitment to enhancing service delivery and improving the lives of its residents is commendable and inspiring.

Tags:

You might be interested in

A Russian-Spanish journalist and Cape Town native, channels his lifelong passion for South Africa into captivating stories for his local blog. With a diverse background and 50 years of rich experiences, Serjio's unique voice resonates with readers seeking to explore Cape Town's vibrant culture. His love for the city shines through in every piece, making Serjio the go-to source for the latest in South African adventures.

View all

Leave a Reply

Your email address will not be published.

wildfire international cooperation
Previous Story

South Africa Sends Additional Firefighters to Alberta, Canada

transport projects extortion threats
Next Story

Extortion Threats Put Transport Projects at Risk in the City

Latest from Blog

vaping south african teenagers adolescent health risks

The Rise of Vaping Among South African Teenagers

Vaping is quickly becoming a popular habit among South African teenagers, drawn by sweet fruity flavors, flashy packaging, and the buzz on social media. Many teens vape to fit in with friends, feel cool and rebellious, or to escape stress and anxiety. However, what seems like harmless fun can quickly turn into addiction, affecting their health and wellbeing. Despite the risks, vaping is often misunderstood, making it harder for families and schools to stop this growing trend. It’s a serious challenge that needs everyone—parents, teachers, and leaders—to work together to protect young people’s futures.

south african agriculture agoa trade impact

South African Agriculture and the Changing Winds of Trade

Since 2000, the African Growth and Opportunity Act (AGOA) has helped South African farmers sell fruits like avocados, wine, and citrus to the United States without paying extra taxes. This chance boosted farming communities, especially small farmers and women, by opening up new markets and encouraging growth. But recent U.S. tariffs threaten these gains, making it harder for farmers to compete and putting many livelihoods at risk. Still, South African farmers remain strong and hopeful, working hard to face these new challenges and keep their communities alive.

ashley oosthuizen thailand drug laws

Trapped Abroad: Ashley Oosthuizen’s Journey Through Thailand’s Legal Labyrinth

Ashley Oosthuizen, a young South African woman, went to Thailand chasing her dreams but ended up trapped in a nightmare. After unknowingly signing for a package with illegal drugs, she was arrested and sentenced to over 13 years in prison, despite being innocent. Her mother moved to Thailand to fight for her, sharing Ashley’s story with the world and gaining support. Even when the real criminal confessed, the Thai courts kept Ashley behind bars. Her story is a powerful reminder of how quickly life can change and the risks travelers face in foreign countries.

saps officers missing hennops river tragedy

Shadows Along the Hennops: Three SAPS Officers Vanish and a River Gives Up Its Secrets

In April 2025, three South African police officers disappeared during a trip and were later found dead near the Hennops River, along with two others. Their white car vanished into the river’s dark, swirling waters, hiding clues and sparking a deep mystery. Families and the public mourned, demanding answers amid fears of foul play. The quiet river, once peaceful, now holds heavy secrets and reminds the nation of the dangers police face and the urgent need for justice.

cape town boatbuilding maritime industry

Cape Town’s Boatbuilding: Crafting a Legacy on the Waterfront

Cape Town’s boatbuilding industry is a shining example of skill and tradition mixed with new technology. It creates beautiful, strong boats that are loved worldwide and supports thousands of jobs in the city. But now, new tariffs on exports, especially to the US, threaten this important work and the people who depend on it. Despite these challenges, boatbuilders, city leaders, and innovators are coming together to protect this proud craft. Their passion and teamwork fuel hope that Cape Town’s boatbuilding legacy will sail on strong into the future.