The SANTACO strike has created a challenging situation for the city’s administration, as it strives to provide essential services amidst the unrest. Although the administration is taking extraordinary measures to mitigate the impact on commuters, residents, and city facilities, the strike is still affecting service delivery. As the situation remains fluid, the administration is adapting its operations to restore normalcy as soon as possible.
Disruptions to MyCiTi Bus Service
The MyCiTi bus service, which is a primary mode of transportation for many residents, is facing disruptions due to the strike. Some routes have been suspended entirely, while others operate with limited and reduced services. Law enforcement is monitoring bus routes for potential incidents and escorting buses through volatile areas. This situation has left many residents to look for alternative means of transportation.
Urban Waste Management Delays
Urban waste management is another vital service experiencing delays due to the strike. Waste collection teams are working hard to clear backlogs, requesting residents to leave their bins out between 6:00 and 18:00 daily until serviced. While the administration acknowledges that the situation remains fluid, residents are urged to refrain from illegal dumping and to store waste on their property until collection services resume.
Recycling services have also been affected, with some areas experiencing missed collections. Customers are advised to hold onto their waste until their next scheduled collection day. In light of the missed collections, additional bags will be collected the following week.
Cleansing services for the city’s central business districts and main thoroughfares have also been affected. The city urges residents to help by cleaning their areas and reporting illegal dumping. Rewards of up to R5,000 are offered for every fine and conviction related to illegal waste disposal.
Delays in Water and Sanitation Services
Water and sanitation services are also experiencing delays in responding to service requests. The recent petrol-bombing of a City vehicle in Khayelitsha has further strained resources, causing a growing backlog of unattended requests. Management continues to monitor the situation and thanks residents for their understanding.
Impacts on City Health and Library Facilities
City Health has had to close various clinics or limit services to emergency cases only, urging clients to postpone visits or seek alternative facilities. Many library facilities have also been affected, with some closed and others offering limited services.
Electricity Services Resuming with Caution
Electricity services have cautiously resumed in most areas but are operating under safety escort where necessary. Staff are working to address unrest-caused backlogs, but service requests may still experience delays.
Customer Offices Affected
Finally, customer offices for account payments, housing, and motor vehicle registrations have been affected, with some closed and others operating on limited service. Residents are asked to phone ahead to confirm office hours or utilize online services when possible.
Staying Resilient in the Face of Adversity
Despite the challenges posed by the SANTACO strike, the city’s administration remains committed to restoring services quickly and safely. Residents are encouraged to stay informed and share verified information during these tumultuous times. The city’s resilience shines through in its response to adversity.
