Enhancing Accountability and Quality Service Delivery in South African Municipalities - Cape Town Today
Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Enhancing Accountability and Quality Service Delivery in South African Municipalities

2 mins read
south african municipalities accountability

The Minister of Cooperative Governance and Traditional Affairs (COGTA), Thembi Nkadimeng, has recently expressed her support and appreciation for the 2021/22 audit reports released by the Auditor General of South Africa (AGSA) on 31 May 2023. The audit reports provide valuable insights into the performance of individual municipalities across the country under the theme of “A culture of accountability will improve service delivery.”

The Importance of Continuous Improvement in Governance

According to Minister Nkadimeng, continuous improvement in governance remains a top priority. She highlighted the importance of financial management, performance management, infrastructure, service delivery, and compliance with local government legislation. The audit outcomes serve as a crucial barometer of transparency and accountability for taxpayers, the public sector, investors, and citizens participating in South Africa’s democracy.

Progress and Concerns

While acknowledging the improvements recorded in some municipalities, the Minister expressed serious concerns about those that have regressed or failed to show progress. However, significant improvements were observed in the Eastern Cape and Kwazulu-Natal provinces. These advancements align with the Department’s reports on the State of Local Government and the development of Municipal Support and Intervention Plans (MSIPs) in collaboration with sector departments, SALGA, provinces, and municipalities.

Post-Audit Support Interventions

In response to the audit outcomes, Minister Nkadimeng has called for prioritizing post-audit support interventions. She has committed to working with MECs of local government to help municipalities address the issues raised by the AG. The Department of Cooperative Governance will implement various initiatives to ensure a multi-stakeholder approach with clear roles and responsibilities in supporting local government.

Initiatives to Promote Professionalization and Ethics

Among these initiatives, the Ministry has launched the Local Government Anti-Corruption Forum and the Local Government Ethical Leadership Institute. Additionally, regulations on the Code of Conduct for Councillors will soon be enacted to address instability within municipal councils and ensure accountability and consequences for undesirable behavior.

Consequence Management and Collaborative Efforts

Lack of consequence management remains a challenge. To address this, the Department will work with MPACs to ensure proper governance and understanding of legislative responsibilities through capacity-building initiatives. Collaborating with strategic partners, they will also work to encourage functional disciplinary boards within municipalities.

Strengthening Functionality of Coalition Governments and Revenue Management

The Department is developing a framework, supported by legislative reform, to strengthen the functionality of coalition governments and bring about stability. The financial health and overall sustainability of municipalities depend on effective revenue management, an area that the Department has recognized as a constant challenge.

Maximizing Revenue Potential and Records Management

To maximize revenue potential, the Department has initiated a project on data management to support municipalities in data purification. The project will ensure correct data is available to inform accurate billing and customer tariff application. The Department has also begun a records management project to develop and strengthen records management practices. This support is expected to help municipalities improve their audit outcomes in subsequent cycles and reduce the number of disclaimed opinions.

Emphasis on Intergovernmental Relations and Citizen Engagement

As the country moves towards a more functional and integrated government through the District Development Model (DDM), the emphasis on intergovernmental relations and citizen engagement becomes critical. Minister Nkadimeng’s call to all stakeholders, including elected political leaders, to work towards performance, integrity, transparency, and accountability, serves as a rallying cry to make “Local Government everybody’s business.”

A Russian-Spanish journalist and Cape Town native, channels his lifelong passion for South Africa into captivating stories for his local blog. With a diverse background and 50 years of rich experiences, Serjio's unique voice resonates with readers seeking to explore Cape Town's vibrant culture. His love for the city shines through in every piece, making Serjio the go-to source for the latest in South African adventures.

Leave a Reply

Your email address will not be published.

Previous Story

African Continental Free Trade Area Workshop: Trade Opportunities and Economic Benefits for Limpopo’s Private Sector

Next Story

South African Firefighters to Assist Canadians in Wildfire Combat

Latest from Blog

A Cinematic Extravaganza at The Galileo Open Air Cinema

The Galileo Open Air Cinema is a magical place where movies come alive under the stars! Set in beautiful spots like Kirstenbosch Garden and Lourensford Wine Estate, it offers a fun night out with films for everyone, from thrilling dramas to heartwarming tales. Each evening is filled with excitement, starting with the wild adventure of The Wolf of Wall Street, followed by the fantasy world of The Hobbit, family fun with Peter Rabbit 2, the classic love story Pretty Woman, and ending with the whimsical Wonka. So grab your blankets and snacks, and enjoy a delightful movie night in nature!

The Art of Tea Pairing: A Culinary Revolution in South Africa

Tea pairing is the exciting new trend in South Africa that brings together different teas and foods to create delicious combinations. Just like wine, tea can enhance meals from breakfast to dessert, making every bite even more enjoyable. Brands like Tetley are making it easy for everyone to explore this tasty adventure by suggesting specific pairings, like bold black tea with chocolate cake or refreshing green tea with sushi. As more people embrace tea pairing, they’re discovering a whole new world of flavors that make dining experiences fun and vibrant.

Fuel Price Dynamics: A Beacon of Relief Amidst Global and Local Instability

Good news for drivers in South Africa! Fuel prices might drop in May, giving some muchneeded relief to those feeling the pinch at the pump. This possible decrease comes from falling international oil prices and a stronger rand, which makes fuel cheaper. Recent data shows that there’s been a significant overrecovery in fuel prices, hinting at a second month of savings. As people fill up their tanks, they can feel a glimmer of hope amidst the ups and downs of the economy and global trade.

The 7-1 Split: Revolutionizing Rugby or Skewing Fairness?

The 71 split strategy in rugby shakes things up by putting seven forwards and just one back on the bench. This bold move, introduced by coach Rassie Erasmus, aims to boost a team’s strength late in the game but has sparked fierce discussions about fairness in the sport. Some love the way it changes the game, while others worry it might hurt the spirit of rugby and put too much pressure on the backs. As teams like France and Scotland weigh in, this tactic is pushing rugby into a debate about sticking to old ways versus trying new things. Will this strategy shape the future of rugby, or will it fade away? Only time will tell!

The Hidden Dangers of Marathon Running: A Tale of Fitness and Fatality

Marathon running is thrilling but can hide serious dangers, especially for older runners. Heart conditions, dehydration, and heatstroke can strike unexpectedly, even in those who seem fit. The tragic case of Taryn Armour, who died during a race, reminds us of these risks and the importance of regular health checkups. While many complete marathons safely each year, it’s essential to listen to our bodies and seek medical advice. Celebrating physical endurance must also include caring for our health and knowing our limits.