Residents can access a variety of information and services from the municipal website, including motor vehicle registration and licensing processes, which can be booked online. The introduction of QR codes on municipal account invoices has simplified the payment process, and payments can also be made through Electronic Funds Transfer (EFT) or at various retail outlets. The city is committed to providing efficient and effective services through digital platforms, allowing residents to access services from the comfort of their own homes.
What are the e-service alternatives available for residents during public holidays?
Residents can access a plethora of information and services from the comfort of their homes through the municipal website. The introduction of QR codes on municipal account invoices enables a streamlined, secure, and accurate method of payment. The e-services platform is also equipped to handle motor vehicle registration and licensing processes, with online booking systems readily available. Payments can also be made at various retail outlets or through Electronic Funds Transfer (EFT).
As we tread further into the age of digital revolution, our city is staying in-step with the transforming public service landscape. As we gear up for the upcoming public holidays, it’s important to highlight the array of e-service alternatives that have been thoughtfully made available for residents. While municipal offices will be temporarily closed to observe these holidays, this by no means indicates a suspension of public services.
The Digital Turnaround
Digital platforms have revolutionized the way citizens can complete tasks, eliminating the need to physically visit an office in many cases. Our municipal website has been developed with a focus on user experience, allowing residents to access a plethora of information and services from the comfort of their homes. If any doubts arise, residents are always encouraged to reach out via a phone call before making the trip to the nearest office.
A key innovation offered by our e-service platform is the introduction of QR codes on municipal account invoices. This advancement enables a streamlined, secure, and accurate method of payment. The QR code contains the EasyPay number and the account holder’s unpaid balance. By simply scanning the QR code, residents are routed to the payment gateway, bypassing the nuisance of manual data input.
This is just one of myriad ways our city is evidencing its dedication to enhancing services for its citizens. The city’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi, expressed his appreciation to account holders for their support and timely payments, urging residents to leverage the new online facilities.
Expanding Services and Accessibility
Beyond payments, the e-services platform is also equipped to handle motor vehicle registration and licensing processes. The offices for these services are tactically placed at Liberty Promenade Mall, Table Bay Mall, and Lansdowne Corner Mall. However, they too will remain closed on declared public holidays.
To counter this, the online booking system has been established. Residents can schedule appointments at their convenience, regardless of the time or their location, with the online booking system. A useful YouTube tutorial is readily available to guide residents in scheduling their appointments.
The digital metamorphosis doesn’t stop with these enhancements. Residents can sign up for eServices and request help for vehicle licensing through email. For those who prefer to complete municipal and city rental payments online, two platforms, www.Easypay.co.za and www.powertime.co.za, are at their disposal.
Easy Payments and Resources
The process of Electronic Funds Transfer (EFT) is simplified by designating the City as a bank-listed beneficiary. The only requisite reference is the nine-digit municipal account number. In addition, payments can be made at various retail outlets such as Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths, and selected Spar shops, or at ATMs by adding the City as a beneficiary.
The innovation of QR code payments may seem daunting to some. To address this, a comprehensive user guide has been made available, providing detailed instructions on how to make the most of this feature.
Embracing the Future
In closing, as we gear up to celebrate the public holidays, we urge residents to embrace the benefits of e-services. The City is unwavering in its commitment to provide efficient and effective services to its citizens, and these digital offerings are proof of that dedication. Even though public offices will be shut during the holidays, public services will continue to be accessible and uninterrupted, all credited to the transformative power of digitalization.
1. What e-services are available for residents during public holidays?
Residents can access a variety of information and services from the municipal website, including motor vehicle registration and licensing processes, which can be booked online. Payments can also be made through Electronic Funds Transfer (EFT) or at various retail outlets.
2. How does the QR code on municipal account invoices simplify payments?
The QR code on municipal account invoices contains the EasyPay number and the account holder’s unpaid balance. By simply scanning the QR code, residents are routed to the payment gateway, bypassing the nuisance of manual data input.
3. Where are the offices for motor vehicle registration and licensing located?
The offices for motor vehicle registration and licensing are tactically placed at Liberty Promenade Mall, Table Bay Mall, and Lansdowne Corner Mall.
4. Can residents schedule appointments for motor vehicle registration and licensing online?
Yes, residents can schedule appointments for motor vehicle registration and licensing at their convenience, regardless of the time or their location, with the online booking system. A useful YouTube tutorial is readily available to guide residents in scheduling their appointments.
5. What retail outlets accept payments for municipal services?
Payments can be made at various retail outlets such as Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths, and selected Spar shops, or at ATMs by adding the City as a beneficiary.
6. Is there a user guide available for the QR code payment system?
Yes, a comprehensive user guide has been made available, providing detailed instructions on how to make the most of this feature.
