In July 2023, tragedy struck the community of Site B, Khayelitsha, as a security guard lost his life, and another was injured in a violent shooting while escorting Water and Sanitation inspectors. The officials were ensuring that janitorial services for taps and toilets in the informal settlements were meeting cleanliness, repair, and maintenance standards. This incident highlights the persistent challenge of providing clean water and dignified sanitation in vulnerable communities and the dangers faced by officials in their pursuit of service delivery.
City Commits to Essential Services for the Most Vulnerable
Councillor Zahid Badroodien, Mayoral Committee Member for Water and Sanitation, expressed his condolences to the family, loved ones, and staff affected by the tragedy. The City of Cape Town’s Water and Sanitation Directorate remains committed to its objective of delivering essential services, especially to the most vulnerable. However, frontline officials’ life-threatening experiences have become all too common.
City Allocates Funds for Security Escorts
In light of the increased targeting of staff members in informal settlements, the city has had to allocate substantial funds for security escorts. The previous financial year saw R1.9 million set aside for this purpose, which has now increased to R8.5 million in the 2023/24 financial year, highlighting the urgency of finding sustainable solutions to the issue.
Developing Long-Lasting Strategies for Safety and Well-being
The city has already taken measures to mitigate risks, adjusting operations, and working closely with communities affected by violence. However, developing long-lasting strategies is crucial to ensure the safety and well-being of both the officials and the communities they serve.
Emotional Distress and Anxiety Among Staff Members
Apart from the physical danger of working in hostile environments, the emotional distress and anxiety experienced by the staff members cannot be understated. The City’s Employee Wellness Programme (EAP) has stepped in to provide counseling and support for those affected by the incident.
Public Assistance to Combat the Cycle of Violence
To combat the cycle of violence, the City encourages the public to provide any information that could lead to an arrest. A toll-free tip-off line, 0800 110 077, has been established, with tips directly relayed to Law Enforcement and the South African Police Service (SAPS).
A Call for Solutions and a Better Future
The tragic event in Khayelitsha serves as a stark reminder of the ongoing struggle faced by both the city and vulnerable communities in ensuring access to basic human rights, such as clean water and dignified sanitation. It is now more than ever that the public, officials, and community members must come together to seek solutions, address challenges, and build a safer and better future for all.
