call centre industry economic progress

The Success Story of Cape Town’s Call Centre Expansion: A Major Leap in Employment and Economic Progress

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Cape Town’s call centre industry has grown rapidly in recent years, creating over 10,000 jobs in just one year, and reaching a total of 90,000 employees. The success is partly attributed to CapeBPO, a project that develops skills within the industry and promotes Cape Town as an ideal location for BPO firms. The sector adds a significant amount to the city’s economy and is evidence of the effectiveness of publicprivate partnerships. Initiatives like the Afterschools and Sunday School programs ensure sustainability by providing job training and industry exposure to potential employees. This success is a symbol of hope for young people in Cape Town.

call centre industry job creation

Cape Town’s Call Centre Industry Expansion: A Day with Thousand Possibilities

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Cape Town’s call centre industry expansion is creating thousands of job opportunities and driving economic growth. The Day of a Thousand Opportunities event opened the industry to over 2,000 individuals, offering them the chance to interview, participate in skills building programmes, and gain potential entry into permanent positions. The BPO sector in Cape Town has proven to be successful, solidifying the city’s reputation as a hub for investment and job openings in expanding industries. The initiative demonstrates the city’s dedication towards establishing an inclusive and equitable society.