Cape Town’s DialaRide service helps people with severe disabilities get around in special vehicles with trained drivers. It started as a temporary fix but became a vital lifeline for many, especially for daily trips and work. The city now faces big money challenges and plans to focus the service mainly on work trips from 2025. Meanwhile, Cape Town is working hard to make all public transport easier for everyone to use, aiming for a future where no one is left behind. This journey shows how important it is to balance care, costs, and true inclusion in city travel.