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citizen-centric services

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Technology

A Look at the Western Cape Government’s Digital Transformation Success

by Lerato Mokena
July 23, 2024

The Western Cape Government has won the Public Service Innovation Award at the United Nations Public Service Forum for its CitizenCentric Digital Transformation project. The project aims to improve the living standards of citizens through the use of digital technology and has been successful in creating a citizenfocused digital infrastructure and eliminating the digital divide. The WCG plans to continue to build on its digital infrastructure to further improve public services.

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