In a big win for consumers, the National Consumer Commission ruled that FlySafair’s ticket overbooking practices were illegal. This decision highlights the importance of consumer rights and ensures that passengers get what they pay for when flying. The investigation started after many unhappy customers came forward, and the ruling sets a strong example for all airlines to follow fair practices. It’s a crucial step towards making sure businesses treat their customers honestly, paving the way for a better shopping experience for everyone.