digital transformation public service

Cape Town’s Digital Revolution: A New Era of Public Service

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Cape Town has launched a cuttingedge online appointment system for tasks such as motor vehicle license renewals, account payments, and query resolution. The system is userfriendly and has a fivestep process, allowing residents to choose a convenient date and time slot, input their contact details, and receive an SMS and email confirmation of their booking. This innovative system marks a transformative shift in the way residents engage with the city’s public services and is a proactive initiative to refine customer service and offer residents a more timeefficient method of accessing City services.

john steenhuisen democratic alliance

The Political Journey of John Steenhuisen: Overcoming Educational Barriers

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John Steenhuisen’s lack of formal education has been a subject of criticism in South African politics, but it has not hindered his rise to the leadership of the Democratic Alliance. Steenhuisen’s political path is marked by an unflagging commitment to public service rather than academic accomplishments. His sharp comebacks to critics demonstrate his belief that moral uprightness should be the key measure of public service. Steenhuisen’s career serves as a testament to the idea that success in politics is not always linked to conventional educational routes.

entrepreneurship diplomacy

The Confluence of Enterprise and Diplomacy: An Honorary Consul’s Odyssey

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Avi Lasarow, a British entrepreneur of South African origin, pioneered the world’s first commercial hair alcohol test, which played a significant role in public health initiatives in the UK and Germany. However, its most transformative use was in South Africa, where Foetal Alcohol Syndrome (FAS) rates are the highest globally. Lasarow’s efforts go beyond a medical test as they exemplify the spirit of entrepreneurship that seeks not just financial prosperity, but also the wellbeing of society. His story is a motivating factor for South Africans living overseas to contribute to their homeland’s advancement.

e-services digital revolution

Harnessing the Power of e-Services: Charting a New Course for Convenient Public Service in Our Metropolis

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Residents can access a variety of information and services from the municipal website, including motor vehicle registration and licensing processes, which can be booked online. The introduction of QR codes on municipal account invoices has simplified the payment process, and payments can also be made through Electronic Funds Transfer (EFT) or at various retail outlets. The city is committed to providing efficient and effective services through digital platforms, allowing residents to access services from the comfort of their own homes.