customer service

Perseverance, Dedication, and Service: A Look into Cape Town’s Incredible Customer Service StridesPerseverance, Dedication, and Service: A Look into Cape Town’s Incredible Customer Service Strides

Perseverance, Dedication, and Service: A Look into Cape Town’s Incredible Customer Service Strides

Cape Town's customer service department, comprising 192 contact centre agents and 72 nightshift task force agents, handles over 115,000 service…

7 months ago
A New Dawn in Customer Service for Fish Hoek ResidentsA New Dawn in Customer Service for Fish Hoek Residents

A New Dawn in Customer Service for Fish Hoek Residents

Fish Hoek residents can expect a new and improved Customer Interaction Centre, as the local administration plans to expand and…

8 months ago
An Initiative to Enhance Public Services: ‘Have Your Say’An Initiative to Enhance Public Services: ‘Have Your Say’

An Initiative to Enhance Public Services: ‘Have Your Say’

The 'Have Your Say' initiative in Cape Town is a physical survey method implemented in 35 city facilities to capture…

9 months ago
A Single Contact for All Urban Development Inquiries: A Groundbreaking Progress in City ManagementA Single Contact for All Urban Development Inquiries: A Groundbreaking Progress in City Management

A Single Contact for All Urban Development Inquiries: A Groundbreaking Progress in City Management

Cape Town has launched a universal phone number, 021 401 4702, for all urban development inquiries, replacing a confusing array…

1 year ago
Anele Mdoda’s Expensive Night Out: A Tale of Revelry and RevelationsAnele Mdoda’s Expensive Night Out: A Tale of Revelry and Revelations

Anele Mdoda’s Expensive Night Out: A Tale of Revelry and Revelations

Anele Mdoda's recent radio show recounts an expensive night out at a nightclub, where a misunderstanding with a waitress resulted…

1 year ago
ABSA Expands International Financial Partnerships at City-Level EventABSA Expands International Financial Partnerships at City-Level Event

ABSA Expands International Financial Partnerships at City-Level Event

ABSA, a South African financial institution, has announced a new international partnership at a citylevel event, attracting local officials and…

1 year ago
City Customer Offices to Temporarily Close for Maintenance WorkCity Customer Offices to Temporarily Close for Maintenance Work

City Customer Offices to Temporarily Close for Maintenance Work

The City of _____________ will temporarily close its customer offices on June 3 and 4, 2023, to carry out mandatory…

2 years ago