Cape Town is working hard to manage its debt while still caring for its people. The city sends warning letters and offers friendly talks and interestfree payment plans to help residents with their bills. Despite some tensions between city leaders and the community, they stress the importance of keeping essential services like water available for everyone, no matter their financial situation. With social media stirring up misunderstandings, Cape Town is committed to sharing clear information and encouraging cooperation. This approach could be a shining example for other cities around the world facing similar challenges.