South Africa’s Department of Transport has faced obstacles in securing service providers for the launch of the 2024 driver’s license cards, causing delays and frustration among citizens. The procurement process has been slow and lacking transparency, leading to public distrust. Despite reassurances from the Transport Minister, the project remains mired in controversy and technical intricacies. The department has received offers from five companies and has new printing machinery, but contradictory information and inconsistencies have left the public uncertain about when the cards will be available.