Cape Town has almost completed its massive infrastructure project of upgrading over 630,800 prepaid electricity meters throughout the city before the national deadline of December 2024. The city implemented a phased approach and established support channels for elderly or disabled residents who require assistance. The upgrade process is simple for most customers, with two 20digit update codes provided at purchase, and the city has reassurances and plans in place to ensure comprehensive coverage. Cape Town’s dedication to efficient service delivery is exemplary and has garnered gratitude from its residents.
