South Africa is changing how it gives out social grants, moving from Gold Cards to new, more secure Black Cards. While people can still get their payments after March 2025, those using Gold Cards will need to collect their money from Post Offices because their old cards will stop working. This shift brings challenges, like long lines and slow service, but also a chance to improve how things are done. By focusing on clear communication and finding new ways to help people, South Africa hopes to make this process smoother for everyone involved, ensuring that all citizens can benefit from a fair and efficient system.
