The recent malfunction in South Africa’s Social Security Agency (SASSA) payment system left a minimum of 600,000 social grant beneficiaries in agony, frantically waiting for their overdue deposits. The situation worsened when Johanna Gryzenhout, a 61yearold pensioner from Cape Town, experienced a heart attack due to the stress of waiting for her grant. This tragic event underlines the grim repercussions that system breakdowns can have on susceptible people.
