During the holiday season, OR Tambo International Airport experienced an unprecedented baggage crisis, with 3,000 items going missing due to technical glitches in the baggage sorting system. This caused significant delays and complications for passengers and airlines, with FlySafair and LIFT Airlines burdened with the task of reuniting passengers with their luggage. The incident serves as a wakeup call for improved airport operations and highlights the need for robust and foolproof systems to prevent such incidents from occurring again.
