The Maitland Crematorium in Western Cape has undergone almost R18 million worth of improvements, which include the installation of two new cremators, an enlarged cold room, and a cuttingedge SCADA Electronic Logging System. The upgrades were necessary to meet the demands of the increasing population and to deliver efficient and highquality services to the community. The upgrades highlight the importance of technological innovation, while the city’s commitment to respecting and honoring cultural practices and preferences of its residents is evident in its investment in facility improvements.