Cape Town is changing how people get their city bills by sending them through email instead of paper mail. This new eBilling system is faster, easier, and better for the environment because it cuts down on paper and delivery problems. Many residents, like Marlene, find it simple and helpful once they get used to it. The city also makes sure everyone can join in, offering support for those who need help with digital tools. This switch shows Cape Town’s promise to be modern, green, and fair for all its people.
