The Water and Sanitation team in Cape Town turned into unexpected heroes when they rescued a couple’s twomonthold baby from a twostorey house on fire and put out the fire with nondrinkable water from a truck. They also personally contributed essential items to the affected family, showcasing an extraordinary degree of humanity in public service. Councilor Zahid Badroodien recognized the team’s exceptional service, empathy, and intuitive thinking. Their actions serve as a reminder of the courage and unity of Cape Town’s residents.