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Technology

Setting a New Benchmark in Service Delivery: The Advent of City’s Data Strategy

by Isabella Schmidt
September 24, 2024

Cape Town has launched a pioneering Data Strategy that puts the city at the forefront of datacentered planning and service provision in Africa. The strategy provides a path to usher in the digital era and ensure unparalleled data transparency for citizens, while protecting personal data through robust systems and governance. The public can expect evidencebased decisionmaking and highquality data sources available for public viewing and analysis. Cape Town’s Data Strategy is already having a positive impact, and the city’s dedication to utilizing data sets a new benchmark for other cities in Africa.

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