SASSA grant recipients in South Africa are facing big problems with the new Postbank Black Card, often finding their cards stuck in ATMs after typing the wrong PIN. This frustrating experience shows that many people need more help understanding how to use these cards and access their money. While the Postbank Black Card was meant to make getting social grants easier, many users are still struggling, highlighting a need for better education and support. To truly help these individuals, improving the technology and teaching them how to use it is essential for a brighter financial future.