The City of [city name] is on the verge of completing a nationwide software upgrade programme for prepaid electricity meters, with almost 99% of the estimated 604,500 meters successfully upgraded. The upgrade process is designed to be customerfriendly, with support available for those who need it. Failure to upgrade meters by December 2024 may cause power supply issues, emphasizing the importance of timely action. The City’s forwardthinking approach sets it apart from other primary utilities, and its extensive support system ensures a smooth transition for residents.
South Africa is upgrading its prepaid metering software to efficiently manage power. The upgrade process involves distributing codes to customers which act as the gateway to upgrading their meters. The city has taken proactive steps to provide support for anyone needing assistance during the upgrade and has disseminated a stepbystep guide on how to input the update codes. The upgrade process is nearing completion, and by the end of the year, it is projected that all or at least a significant majority of prepaid meters across South Africa will have been modernized.
The City of Cape Town is currently in the process of updating prepaid electricity meters across the metro. This is being done in phases to ensure that all meters are updated before the current software expires in 2024. Failing to update the meters on time may result in customers being unable to recharge and left without power supply.