The city has been experiencing an increase in electricity service requests due to severe weather conditions, putting a strain on already stretched resources. This has resulted in unplanned power outages in several areas, which prompt swift action from authorities to ensure the safety and wellbeing of residents.
The City of Cape Town has recently introduced a range of new features to its web service request page to streamline service delivery and improve communication with residents. These enhancements aim to simplify the process of reporting faults and service requests, enabling residents to effectively report issues in areas without specific street addresses, such as public open spaces and informal settlements.
The Energy Directorate of the City of Cape Town has successfully implemented a plan to address outstanding streetlight repairs in the Mitchells Plain area. Despite facing high service requests, loadshedding, and weatherrelated issues, the City has made steady progress. ## Increase in Electricity Infrastructure Repair Service Requests Due to Vandalism and Theft