service requests

Unraveling the Vital Role of Cape Town’s 24/7 Communication Hubs: Challenges and Solutions

Cape Town's 24/7 call centres are essential to the city's communication and service delivery. The City emphasizes the importance of…

4 months ago

Weather-Related Electricity Challenges in the City: Unplanned Outages and Strained Resources

The city has been experiencing an increase in electricity service requests due to severe weather conditions, putting a strain on…

1 year ago

Enhancing Web Services for Efficient Fault Reporting in Cape Town

The City of Cape Town has recently introduced a range of new features to its web service request page to…

2 years ago

The City of Cape Town Implements Plan to Address Streetlight Repairs in Mitchells Plain Area

The Energy Directorate of the City of Cape Town has successfully implemented a plan to address outstanding streetlight repairs in…

2 years ago