The City of [city name] is on the verge of completing a nationwide software upgrade programme for prepaid electricity meters, with almost 99% of the estimated 604,500 meters successfully upgraded. The upgrade process is designed to be customerfriendly, with support available for those who need it. Failure to upgrade meters by December 2024 may cause power supply issues, emphasizing the importance of timely action. The City’s forwardthinking approach sets it apart from other primary utilities, and its extensive support system ensures a smooth transition for residents.