digital transformation urban services

Navigating Urban Evolution: The City’s Digital Transformation

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The City’s customer offices will be temporarily closed from October 5 to 7, 2024, for important system upgrades, but essential services like motor vehicle registration will still be available. This short break is all about making things easier and faster for residents, who can now enjoy online payment options and handy QR codes for quick transactions. Residents can pay their municipal bills at local stores like Shoprite and Pick n Pay, showing how technology is changing city life for the better. Overall, this pause will help the City provide an even smoother experience for everyone in the future!

urban services digital payments

An Adjustment Period: Urban Customer Services Undergo System Revamp

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The City Revenue Department Customer Interaction Centre’s customer service offices will be closed temporarily from May 4th to May 6th, 2024, for system maintenance. Motor vehicle registrations and licensing services will remain unaffected, and the city encourages the use of digital platforms as an efficient alternative. Residents can settle their municipal accounts and renew motor vehicle licenses online, and fines and warrants can be accessed and paid online. The city has made efforts to ensure continued service and convenience for its residents during the weekendlong maintenance break.