Electoral commissions are vital in ensuring fair and open elections in democratic societies. The Electoral Commission of South Africa faced challenges during the 2024 election, including long lines, technical issues, and poorly prepared staff, leading to calls for improved election management and eroding voter confidence. The successful conduct of an election must instill confidence and trust among the electorate, and the IEC must address concerns to uphold the principles of fairness and freedom in the voting process. Citizens can voice their concerns through a feedback form to aim for a seamless and efficient voting experience for all.