Water is the quiet heartbeat of a city, and keeping its pipes and valves in good shape is a daily dance beneath our feet. In Cape Town, crews work carefully to fix leaks, replace old pipes, and clean reservoirs so everyone has clean, steady water. Though the work can cause brief disruptions—like lower water pressure or short outages—it helps save thousands of liters and protects the city’s future. This hidden effort shows how important teamwork, patience, and care keep life flowing smoothly for every neighborhood.
The City Revenue Department Customer Interaction Centre’s customer service offices will be closed temporarily from May 4th to May 6th, 2024, for system maintenance. Motor vehicle registrations and licensing services will remain unaffected, and the city encourages the use of digital platforms as an efficient alternative. Residents can settle their municipal accounts and renew motor vehicle licenses online, and fines and warrants can be accessed and paid online. The city has made efforts to ensure continued service and convenience for its residents during the weekendlong maintenance break.
The Water System Maintenance and Upgrade Program is an important initiative led by the Water and Sanitation Directorate of our city. It includes planned works such as zeropressure tests and conditional assessments, maintenance activities, and infrastructure upgrades aimed at ensuring future water supply continuity and reducing water waste. Although these works may cause temporary inconvenience, they are being performed for our welfare and sustainability. Residents are encouraged to store sufficient water in clean, sealed containers and keep their taps shut during the disruptions.