Unnerving Uber Experience: A Close Shave in Cape Town

4 mins read
uber safety attempted kidnapping

A 19-year-old student in Cape Town had a terrifying experience with an Uber driver who attempted to kidnap her. While on a ride home, the driver deviated from the GPS route, causing the student to become alarmed and share her real-time location with her father. The incident serves as a reminder for online ride-sharing platforms to enhance their safety measures, and for passengers to always stay alert and communicate with trusted individuals.

Can Uber be trusted for a safe ride?

Incidents like a 19-year-old student’s unnerving experience of an Uber driver’s attempted kidnapping in Cape Town raise concerns about the reliability of online ride-sharing platforms’ safety measures. Uber urges riders to use in-app safety features, but their effectiveness remains debatable. The incident serves as a reminder of the need to always stay alert and share real-time location with trusted individuals.

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A Teen’s Tale of Fear

The incessant rhythm of city life can be considerably less intimidating for a teenager when they find themselves cocooned within the perceived safety of an Uber cab. But, a change in circumstances can quickly shatter this comforting illusion. One such incident involved a 19-year-old student in Cape Town who wishes to stay unnamed to avoid becoming a victim of negative attention.

On an ordinary Saturday evening, the student summoned an Uber from the GrandWest Casino, post a day of enjoyment with a friend. The ride started on a familiar note, with the Uber driver filling the cab with music, creating a cheery environment that put the young girl at ease.

While the journey was proceeding well along Jakes Gerwel Drive, the driver deviated from the GPS-dictated route. The expected right turn onto Voortrekker Road, which should have taken the student home, was ignored by the Uber driver, who continued straight instead.

Time For Quick Thinking

This deviation from the planned route raised alarms for the young student. She instantly shared her concerns with her father who was aware of her real-time location. Merely reaching out to her father seemed to trigger a drastic change in the driver’s behavior. A sudden glance at her phone, filled with rage, made the situation even more terrifying.

Lost amidst the complex terrain of Cape Town, the teenager found herself on a freeway with directions towards Paarl. Swiftly thinking, she informed the driver that her father would collect her and asked him to reduce the speed. Seeing a chance to escape, she bravely jumped off the moving vehicle while still connected on the call with her father.

A Wake-Up Call for Uber

This disturbing experience put the effectiveness of online services, that pair passengers with drivers assuring a secure ride, under the microscope. Following the incident, the student contacted Emre Uygun, the chairperson of Bellville Community Policing Forum (BCPF). The BCPF acknowledged the attempted kidnapping and supported her in reporting the event to the South African Police Service (SAPS) in Bellville, which is currently investigating the matter.

This incident brings to light the harsh truth about the dangers lurking in the corners of everyday life. Even platforms like Uber, which pride themselves on safety, are not exempt from such threats. Uber, however, remains committed to its safety promise, expressing serious concern over the incident.

To enhance safety, Uber urges riders to use in-app features like the emergency button and audio recording for immediate help. However, the efficiency of these safety measures remains debatable, especially given the unpredictable risks that can emerge in such scenarios.

The Aftermath: Questions & Lessons

The case has now been handed over to Goodwood SAPS for a more intensive investigation. This incident serves as a stark warning of the need to always stay alert and the significance of sharing real-time location with trusted individuals. Interestingly, the Uber driver did not attempt to track the student or continue with his alleged kidnapping attempt. He simply cancelled the trip and drove away, leaving the student with only a minor injury on her left leg from her daring escape.

While the event concluded without any grave damage, it forces us to question the reliability of the safety measures implemented by emerging ride-sharing platforms. Are these platforms doing enough? Or are they merely offering a superficial solution to a deeply-rooted issue? As we ponder these questions, let’s acknowledge the courage displayed by this young girl, her quick wit, and the crucial role of constant communication during times of crisis.

What happened during the unnerving Uber experience?

A 19-year-old student in Cape Town had a terrifying experience with an Uber driver who attempted to kidnap her. The driver deviated from the GPS route, causing the student to become alarmed and share her real-time location with her father. She also informed the driver that her father would collect her and asked him to reduce the speed. Seeing a chance to escape, she bravely jumped off the moving vehicle while still connected on the call with her father.

What measures did the student take to stay safe during the incident?

The student shared her real-time location with her father and informed him of the driver’s suspicious behavior. She also asked the driver to reduce the speed and informed him that her father would collect her.

What is Uber’s response to the incident?

Uber expressed serious concern over the incident and urged riders to use in-app features like the emergency button and audio recording for immediate help. However, the efficiency of these safety measures remains debatable, especially given the unpredictable risks that can emerge in such scenarios.

Are online ride-sharing platforms reliable for safety?

Incidents like the 19-year-old student’s unnerving experience of an Uber driver’s attempted kidnapping in Cape Town raise concerns about the reliability of online ride-sharing platforms’ safety measures. It’s important to always stay alert and share real-time location with trusted individuals.

What actions did the student take after the incident?

The student contacted Emre Uygun, the chairperson of Bellville Community Policing Forum (BCPF), who supported her in reporting the event to the South African Police Service (SAPS) in Bellville, which is currently investigating the matter.

What lessons can we learn from this incident?

The incident serves as a stark warning of the need to always stay alert and the significance of sharing real-time location with trusted individuals. It also raises questions about the reliability of the safety measures implemented by emerging ride-sharing platforms. It is crucial to constantly communicate with trusted individuals during times of crisis.

Kagiso Petersen is a Cape Town journalist who reports on the city’s evolving food culture—tracking everything from township braai innovators to Sea Point bistros signed up to the Ocean Wise pledge. Raised in Bo-Kaap and now cycling daily along the Atlantic Seaboard, he brings a palpable love for the city’s layered flavours and even more layered stories to every assignment.

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