South Africa is upgrading its prepaid metering software to efficiently manage power. The upgrade process involves distributing codes to customers which act as the gateway to upgrading their meters. The city has taken proactive steps to provide support for anyone needing assistance during the upgrade and has disseminated a stepbystep guide on how to input the update codes. The upgrade process is nearing completion, and by the end of the year, it is projected that all or at least a significant majority of prepaid meters across South Africa will have been modernized.
The City of Cape Town is implementing a prepaid electricity meter software upgrade program to ensure that all prepaid meters in South Africa are updated before their expiry date in 2024. The upgrade requires the installation of new software to ensure compliance. Approximately 300,000 prepaid meters have already been updated, and the remaining 26 areas will be addressed in the coming months.