The City of Cape Town’s Prepaid Electricity Meter Software Upgrade Programme

1 min read
prepaid electricity meter software upgrade Cape Town

The City of Cape Town is implementing a prepaid electricity meter software upgrade program to ensure that all prepaid meters in South Africa are updated before their expiry date in 2024. The upgrade requires the installation of new software to ensure compliance. Approximately 300,000 prepaid meters have already been updated, and the remaining 26 areas will be addressed in the coming months.

Importance of the Upgrade

The upgrade prevents power supply disruptions and ensures residents can recharge their meters with new tokens. However, failure to update meters may lead to power supply disruption in the future. Therefore, the City has implemented a phased approach to updating areas across Cape Town to ensure that all meters are edited before their expiry date in 2024.

Update Schedule

Residents in the Bergvliet, Constantia, Diep River, Hout Bay, Plumstead, and Wynberg areas can update their electricity meters from May 1 to May 31, 2023. Customers will receive two 20-digit update codes and their usual prepaid token when purchasing. However, the City advises residents to wait until they receive the codes before updating their meters.

Updating Assistance

The City encourages residents to update their meters by following simple steps. However, those who require assistance can contact the City’s Call Centre or email City teams are also on standby to assist households with the updates, and customers can phone the City’s Call Centre for verification.

No Impact on Electricity Usage

The software upgrade will not affect the user’s electricity usage or decrease the number of electricity units available. The system does not automatically issue residents their update token on the first of the month, but they can do so any time during that month with a purchase.

Faulty Meters

Residents who suspect their meter may be faulty are encouraged to contact the City. In addition, customers can visit the City’s website for more information on the program’s schedule, eligible areas, and the token identifier roll-out plan.

Leave a Reply

Your email address will not be published.

Previous Story

UIF Commissioner Issues Stern Warning to Non-Cooperating Companies in KwaZulu-Natal

Next Story

Sloppy Sam: A True Middle Eastern Culinary Experience

Latest from Blog

Digital Revolution in Print Journalism: A Case Study of Media24

Media24, a major media conglomerate in South Africa, has shut down five of its newspapers due to a decline in circulation and advertisement revenues, reflecting the impact of the digital revolution on traditional print media. This move is expected to cause significant job losses and highlights the sociocultural implications of the shift to digital media, which could leave out a significant number of South Africans who don’t have access to electronic media due to technical or economic barriers. The future of print media in South Africa remains a pressing topic of conversation, as the switch carries a considerable human cost that shouldn’t be neglected.

South Africa’s Kaizer Chiefs Embarks on a Revitalizing Journey

Kaizer Chiefs, a renowned football club in South Africa, is undergoing significant changes as they prepare for a new season. The team is reshaping its identity and enhancing its onfield performance, including the departure of four senior players and an evaluation of the current squad. The club’s strategic moves aim to establish a legacy and leave a lasting impression on football history. As anticipation builds for the new season, fans eagerly await the team’s strategic assortment of talents and potential to compete effectively against formidable opponents.

An Innovative Leap in Streaming: Netflix’s Free Service Consideration

Netflix is considering launching a free version of its services in select international markets, aimed at expanding viewership in Asia and Europe and addressing the challenge of expanding its advertising portfolio. The idea was previously tested in Kenya in 2023. The move could bridge the gap with potential subscribers who find the subscription fee costly and offer an accessible entry point, while also expanding Netflix’s advertising landscape. Netflix’s rapid adaptability to changing market conditions, reflected in its introduction of an adsupported tier, suggests the potential for another landmark in the company’s trajectory.

Upholding Justice and Fortifying Community Unity after Wendy Kloppers’ Assassination

The City of Cape Town is determined to seek justice for Wendy Kloppers’ assassination, while also working to prevent further extortionist threats. Despite the temporary halt of the Symphony Way housing project, the City is committed to continuing with the project this year, with beneficiary representatives and the Project Engagement Committee playing an active role. To empower citizens to join the fight against extortion, the City has set up a 24hour hotline and reward system. The community has rallied together in solidarity, and the City’s proactive steps have created a renewed sense of hope for a stronger and safer community.

Spotlight on the South African Struggle: The Battle Against Period Poverty

Period poverty is a major issue affecting over 80% of South African schoolgirls, who lack access to sanitary products and proper menstrual hygiene education. The IMenstruate Movement is campaigning for free menstrual hygiene products to combat this problem. The recent Exesheni Exhibition in Franschhoek shed light on the severity of the situation, with photographs of makeshift solutions like rags, cardboard, and toilet paper. The IMenstruate Movement plans to lobby President Cyril Ramaphosa for change and spread awareness in rural communities.