The City of Cape Town’s Prepaid Electricity Meter Software Upgrade Programme

by
1 min read
prepaid electricity meter software upgrade Cape Town

The City of Cape Town is implementing a prepaid electricity meter software upgrade program to ensure that all prepaid meters in South Africa are updated before their expiry date in 2024. The upgrade requires the installation of new software to ensure compliance. Approximately 300,000 prepaid meters have already been updated, and the remaining 26 areas will be addressed in the coming months.

Importance of the Upgrade

The upgrade prevents power supply disruptions and ensures residents can recharge their meters with new tokens. However, failure to update meters may lead to power supply disruption in the future. Therefore, the City has implemented a phased approach to updating areas across Cape Town to ensure that all meters are edited before their expiry date in 2024.

Update Schedule

Residents in the Bergvliet, Constantia, Diep River, Hout Bay, Plumstead, and Wynberg areas can update their electricity meters from May 1 to May 31, 2023. Customers will receive two 20-digit update codes and their usual prepaid token when purchasing. However, the City advises residents to wait until they receive the codes before updating their meters.

Updating Assistance

The City encourages residents to update their meters by following simple steps. However, those who require assistance can contact the City’s Call Centre or email power@capetown.gov.za. City teams are also on standby to assist households with the updates, and customers can phone the City’s Call Centre for verification.

No Impact on Electricity Usage

The software upgrade will not affect the user’s electricity usage or decrease the number of electricity units available. The system does not automatically issue residents their update token on the first of the month, but they can do so any time during that month with a purchase.

Faulty Meters

Residents who suspect their meter may be faulty are encouraged to contact the City. In addition, customers can visit the City’s website for more information on the program’s schedule, eligible areas, and the token identifier roll-out plan.

Tags:

You might be interested in

View all

Leave a Reply

Your email address will not be published.

uif covid-19 ters Cape Town
Previous Story

UIF Commissioner Issues Stern Warning to Non-Cooperating Companies in KwaZulu-Natal

Sloppy Sam
Next Story

Sloppy Sam: A True Middle Eastern Culinary Experience

Latest from Blog

early childhood education toy libraries

Cape Town’s Transformative Toy Libraries: Revolutionizing Early Childhood Development

Cape Town’s toy libraries are changing how young children learn by creating fun and exciting places to play and grow. With 24 vibrant libraries, kids can explore new stories and play with educational toys that help them develop important skills. Educators also benefit, gaining access to helpful resources that enhance teaching methods. This initiative not only supports children’s growth but also encourages a love for learning that can last a lifetime. As these libraries thrive, they inspire communities everywhere to embrace the joy of learning through play.

wastewater management urban sustainability

Innovative Urban Water Management: Embracing Wastewater Package Plants

Wastewater package plants are small, smart facilities that help cities manage dirty water in a cleaner way. They are easy to install and can be placed where big treatment plants can’t go, making them super useful for crowded urban areas. Recently, a workshop brought together many people to learn how to set up and run these plants, highlighting their importance for public health and the environment. By using these innovative systems, cities can boost their economies while making sure they take care of our precious water resources.

illegal mining south africa

Confronting Illegal Mining in South Africa: A Complex Battle

South Africa is fighting against illegal mining with a strong team of police, soldiers, and private security. They’ve recently targeted a large group of about 6,500 illegal miners in Ekurhuleni, where hidden tunnels and makeshift homes showed the extent of this underground world. While these operations can push miners away temporarily, true solutions need to address the economic struggles that drive people to these risky jobs. The goal is to create lasting change that not only protects the environment but also offers communities new opportunities for a better life.

fireworks policy public safety

Balancing Tradition and Safety: Cape Town’s Fireworks Policy

Cape Town is getting ready for exciting celebrations like Diwali and Guy Fawkes Night, but there are important rules about fireworks! To keep everyone safe, people must get permission from the police and have their event checked by the Fire and Rescue Service. While many love the colorful displays, some worry about noise and the danger to pets and wildlife. As the city balances fun traditions with safety, it’s clear that thoughtful celebrations can light up the sky without causing chaos below.